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Managing Agents

The Resident Involvement Team works with twelve groups (“managing agents”)
who manage homes on our behalf.  The properties still belong to Hexagon and the tenants living in these homes largely have the same rights and responsibilities as those living in the homes that Hexagon manages directly.

Housing Co-ops

The managing agents of these homes are mainly comprised of housing co-operatives – this is where the tenants manage their own homes through an elected committee of officers (Chair, Secretary, & Treasurer) and sub-committees.  Most of the co-ops also employ staff to carry out the day-to-day tasks. 

The housing co-ops cover most of the services that you would expect Hexagon’s housing management and maintenance teams to provide.   Hexagon, and its forerunner organisations, has had a longstanding relationship with housing co-ops a number of whom we have been working with for over twenty years. 

Shortlife schemes

There also several groups who manage a small number of temporary housing (“shortlife”) schemes.  These are homes which Hexagon does not own but have leased on a long-term basis from private owners and one from a local authority.  Our involvement in shortlife housing is diminishing as the leases for these properties come to an end and they are returned to their owners.

Co-op services and Hexagon services

The homes managed by our managing agents are mainly in Lewisham and Southwark with a small number also in Greenwich and Croydon.  Hexagon has formal management agreements with the co-ops and other managing agents which details the division of responsibilities for managing these homes.  Most of the day-to-day contact with the tenants will be from our managing agents although Hexagon does some provide some of the same services that a directly managed tenant would recognise (e.g. stock improvement works via the Decent Homes programme and cyclical maintenance).  The tenants in the homes owned by Hexagon also have access to Hexagon’s transfer waiting list.

The role of the Resident Involvement team is to provide support and monitor the work of our managing agents and we have regular contact with them on a complete range of housing issues (e.g. dealing with anti-social behaviour, rehousing tenants and other aspects of the team’s Resident Involvement work).

Managing Agents as at May 2008: 

(1) Managing Agents for Hexagon Owned Homes

ABC Southwark Housing Co-op

Local Authority: Southwark

 
36

Acceptable Face Housing Co-op

Local Authority: Lewisham

 
8

Balfour Street Housing Project

Local Authority: Southwark

 
21

Brockley Tenants Co-op

Local Authority: Lewisham
 
77

Kirkdale Housing Co-op

Local Authority: Lewisham

15

Lewisham Family Self-Help Association

Local Authority: Lewisham
 
 26

Matrix Housing Co-op

Local Authority: Southwark 

11

South Bank Housing Co-op

Local Authority: Southwark 

34

Three Boroughs Housing Co-op

Local Authority: Lewisham & Southwark
 
82

TOTAL PERMANENT TENANCIES
MANAGED:                                      310

(2) Managing Agents for Homes Owned by Others:

ABC Southwark Housing Co-op

Local Authority: Southwark

 
5

Croydon Peoples Housing Association

Local Authority: Croydon
 
9

SIMBA Housing Association

Local Authority: Greenwich

7

Tamil Community Housing Association

Local Authority: Lewisham

2

TOTAL SHORTLIFE TENANCIES
MANAGED:                          23

 

 

 

 

 

 

 

 

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