Home > Residents > Tenants Handbook > 4 - Moving > Moving out

If you are moving out, there are a number of things we need you to do as soon as you know you are moving. They are listed below, but please always contact us first to tell us.

Pay any outstanding rent. All rent due up to the day your tenancy ends must be paid in full. If you have rent arrears, we
would expect these to be paid off before you move out.
Tell us. It is a condition of your Tenancy that you give us 4 weeks Notice if you are moving out. This must be in writing
and we will send you a form for this. We know it can be difficult to give 4 weeks’ notice, especially if you are moving to
another housing association or a council property, but you must always let us know as soon as you can. We will arrange to visit you at home before you move out, to check the condition of your home, talk to you about the moving out arrangements and work out any payments due up until the time you move.
Leave your home clean and tidy. You home must be clean and all rubbish and unwanted goods must be removed by you. This includes fridges and electrical appliances unless they form part of the tenancy (normally in homes for people with a
disability only). If we have to clean or clear out the property after you have left, we will charge you.
Check with us if you have made any alterations or improvements to you home. We will visit you to inspect what you have done and let you know if it can be left or if we need you to put the property back to its original condition.
Check with us if you want to leave behind any good quality furnishings or carpets that may be of benefit to the person who moves in after you.
Tell us where you are moving to. We need your forwarding address in case we need to get in touch with you after you have moved out.

We will pay you!
To thank you for leaving your home in good condition, and for helping us, we offer some financial incentives. If you qualify,
the money will be sent to you (or paid to your rent account if you have any arrears) soon after the end of your tenancy.
If you return all sets of keys (normally 3) to all doors and any locking windows, by 12.00 noon on the day your tenancy ends
– we will give you £20
If you leave your home clean, and free of any rubbish, belongings or non-standard fittings (except anything we have
agreed with you that you can leave) – we will give you £50
If you leave net curtains up at any windows visible from the street – we will give you £10
Finally, it may be useful to have a look at Information Sheet 2.1 ‘Before You Move In’. This gives details of some of the things you need to do when you move into your new home.

Printer Friendly Version