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How do I...?
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Getting involved
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Complaints Procedure
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Anti-Social Behaviour Service Standards
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Tenants Handbook
1 - General
Introduction
How to Contact us
Service Standards
Tenancy Support Service
Equal Opportunities Statement
Confidentiality and Data Protection statement
Complaints
Compensation
2 - Your Tenancy
Estate Service Standards
Moving in
Paying your Rent
Tenant Participation
Rights and Responsibilities
Estate Services and Service Charges
You and your Neighbours
Harassment
Domestic Violence
Lodgers and Sub-letting
Pets
3 - Repairs & Improvements
General Repairs Information
How do I report repairs?
What happens when I report a repair?
How long will the repair take to get done?
Are there any repairs that Hexagon won't do?
How often does Hexagon service gas appliances?
Who decorates my home?
Do I need to report repairs outside my home?
Can I carry out improvements to my home?
Inspections
Aids and Adaptations
Who is responsible for maintaining gardens?
Condensation
Vandalism and Neglect
Forcing entry
Can I claim compensation from Hexagon?
What if I am not happy about the repair?
4 - Moving
Transfers and Allocations
Buying a Home of your own
Moving out
Publications
Developments
Attention all developers
Development Strategy
Current Developments
Bricklayers Arms, Southwark
Chilver Street, Greenwich
Erith High Street South, Bexley
Normanton Street, Lewisham
Publications
Partners' briefing August 2005
Home Ownership
Current Schemes
Buying a Shared Ownership Home
Buying more shares: Staircasing
Selling your shared ownership home
Social Homebuy
Careers
Working at Hexagon
How to Apply
Application Guidance Notes
Equality & Diversity Policy
Recruitment of Ex-Offenders
Current Vacancies
Support Workers (Bank)
Casual Workers - Care Homes
News
Last few remaining apartments at Erith High Street
New Time Bank Steering Group Announced
Hexagon secures largest RME2 allocation in London
New Hexagon development in Greenwich
Hexagon Housing and the National Fraud Initiative
Hexagon receives its first 08/11 HC allocation
Hexagon meets local need
Recent News (click here)
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© 2006 Hexagon Housing Association
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