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Archived News

 

A New Repairs Contractor

April 10, 2014

April 2014 sees the end of our contract with MHS, who had provided a responsive repairs service to our residents for the last 4 years. We are pleased to announce that a new contract has been secured with R R Richardson Limited. Based in Farnborough, but operating from their London offices in Penge, SE20, R […]

Do you care?

March 14, 2014

Do you look after someone who relies on your help? If you are aged over 16 years and provide unpaid care or support to a family member, partner, neighbour or friend who is frail, disabled or has a long-term illness (including mental health or alcohol/drug problem), you are entitled to a carers’ assessment to discuss […]

Universal Credit – an update

February 25, 2014

Universal Credit is a new benefit that is expected to eventually replace six existing benefits with a single monthly payment. The benefits that Universal Credit is expected to replace are: – Income-based Jobseeker’s Allowance – Income-related Employment and Support Allowance – Income Support – Working Tax Credit – Child Tax Credit – Housing Benefit If […]

Customers at the Heart of Everything We Do

February 05, 2014

We are always trying to improve the way that we deliver services to our residents and as part of this continuous improvement process, we recently launched a programme called “Customers at the Heart”. We put this programme together with the assistance of an organisation called Mary Gober International (MGI). They provide training, coaching, and consulting […]

Going for Gold

January 23, 2014

Last summer, a group of Hexagon residents set out armed with their clipboards to assess the conditions of a selection of Hexagon estates and blocks. This group is known as “Estate Graders” and they wanted to see for themselves how well our estates are managed and what needs to be done to improve standards. The […]

work-experience

Work experience placements pay dividends!

January 20, 2014

Work experience placements pay dividends – 1 Apprenticeship, 2 Job Outcomes and 2 Work Placements Earlier this year, our gas contractors, BSW, provided 2 work experience placements. This provided a fantastic opportunity for two young residents to experience working in a professional Call Centre dealing with a high volume of phone calls. Lucia (21) who […]

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Residents’ Day 2013

July 08, 2013

The 7th annual Residents’ Day event took place recently and this year was held at a new venue, ‘Seniors’ 260 Stanstead Road, in Forest Hill. Despite the wet weather, the mood of the day proved to be one of excitement, enjoyment and learning. The event was chaired by the Resident Forum Vice-Chair, Lorel Enoe, a […]

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