Domestic Violence


What is Domestic Violence?

Domestic violence is a term to describe a wide range of behaviours that take place within an intimate or family-type relationship, and forms a pattern of harmful behaviour that includes physical, psychological, or sexual violence.

The majority of cases of domestic violence are against women, carried out by men. However, it is recognised that men do occasionally experience violence from their partner. The issue traverses all classes, races and cultures, and covers violence and abuse that occurs within both heterosexual and gay relationships.

How Hexagon can help if you are Affected by Domestic Violence

There are a number of different options that you may consider. It is best to seek expert advice to identify the best course of action for you in your particular circumstances.

Your Housing Officer will be able to give housing advice and refer you to other agencies for help with other issues or problems. We have a special information pack for those experiencing domestic violence – contact the Customer Services Centre (0208 778 6699) for a copy.

Domestic violence usually takes place in or around the home and, because it is such a traumatic experience, means that the need for good advice, information and support is crucial for people to be able to end the violent relationship.

Tell us!

We take reports of domestic violence very seriously. Your Housing Officer will see you within 24 hours of a reported incident. Thereafter, we will work with you to ensure:

  • Your home is secure.
  • Repairs following any incident are carried out within 24 hours.
  • You get legal advice and information to allow you to make decisions about your future.
  • Support is provided to enable you to remain in your home.
  • You are considered for a move if that is believed to be the only option.

We recognise that a move may not be the best option, but if this is the only option available to you your case will be assessed and assigned a priority. We will maintain regular contact with you and your case will be reviewed periodically. If you are overcrowded in your home we will try to transfer you to a larger property, but the main concern will be to move you to a safer place.


Domestic violence is a serious crime. It is never acceptable. It is not your fault. 

Ask for help!

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