Hexagon aims to provide a high standard of service to its residents and service-users. Our Service Standards set out the minimum level of service you can expect from Hexagon, and we are committed to meeting all of these standards.
Our Service Standards have been agreed in consultation with Hexagon residents and service-users, and we value the time and commitment that residents and service-users have put in.
Related Documents
- Service Standards – Witness Support (22Kb)
- Service Standards – Transfer Applications (25Kb)
- Service Standards – Support Services (25Kb)
- Service Standards – Signposting & Referral (86Kb)
- Service Standards – Responsive Repairs (41Kb)
- Service Standards – Resident Involvement (46Kb)
- Service Standards – Letting Standards (25Kb)
- Service Standards – Internal Refurbishment (24Kb)
- Service Standards – Income Recovery (26Kb)
- Service Standards – Hostels and Shared Houses (25Kb)
- Service Standards – Gas Safety (26Kb)
- Service Standards – External Works (27Kb)
- Service Standards – Estate Services (27Kb)
- Service Standards – Defects (25Kb)
- Service Standards – Customer Service (25Kb)
- Service Standards – Care Homes (25Kb)
- Service Standards – Asbestos Management (24Kb)
- Service Standards – Anti-Social Behaviour (26Kb)
- Service Standards – Allocations (25Kb)
- Service Standards – Aids and Adaptations (26Kb)