Below are some of residents’ most frequently asked questions with links to the answers. The Tenants’ Handbook offers guidance on many topics to do with being a Hexagon tenant. If you have a question which is not listed here, please check the Handbook or contact our Customer Service Centre who will be able to help.
How Do I……….?
- Pay my rent?
- Report a repair needed in my home?
- How do I apply for permission to keep a dog?
- How do I obtain permission for a satellite dish?
- Move to another property?
- Arrange home contents insurance?
- Claim compensation?
- Get involved?
- Apply for permission to run a business from my home and obtain some help in setting up the business?
- Get help if I am experiencing Domestic Violence or abuse?
- Get help if I am experiencing harassment?
- Find out if an incident was captured on the CCTV where I live?
- Report anti-social behaviour?
- Report that a Hexagon home has been sub-let?
- Get in touch with Hexagon?
- Look after my home?