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Under Scrutiny: Estate Gradings

December 24, 2019

In September 2019, a small group of Hexagon residents completed the annual round of this successful project.

The Estate Grading project has been running for seven years and involves residents visiting and inspecting our estates to grade them Gold, Silver or Bronze against set criteria. Estates for inspection are selected by the Resident Involvement Team to enable complete impartiality.

When grading an estate, residents look at shared areas such as communal gardens, cleaning standards, communal repairs, and noticeboards (in terms of upkeep and relevance of information posted). They also give a view on the general appearance and upkeep of the estate.

The grading team make recommendations for improvements, which form an action plan for Hexagon to resolve issues within a specified timescale. The plan is monitored to ensure that correct action is taken. The collaborative work between residents, the Housing Services and the Repairs teams at Hexagon has seen the standard of Hexagon estates improve from mainly silver and bronze estates to all silver and gold estates. This pattern was consistent again as 10 estates were graded as ‘gold’ standard and 7 as ‘silver’ (see below).

This is a great achievement for everyone involved, and an excellent example of how resident involvement activities can lead to improvement.

Foxgrove Apartments

Foxgrove Apartments, Croydon

We thank our panel members for their valued critique and contributions.

Estates graded as ‘Gold’ Standard

Alexander Evans Mews, Forest Hill, SE23
Biggin Hill, Penge, SE20
Bramble Close, Croydon, CR0
Culling Road, Erith, DA17
Frederick Court, Erith, DA17
Friendly Street, Deptford, SE8
Michel Walk, Woolwich, SE18
Nihil Place, Croydon, CR0
Storer Drive, Erith, DA16
Vidler House, Croydon CR0

Estates graded as ‘Silver’ Standard

Brickfield Cottages, Woolwich, SE18
Foxgrove Apartments, Croydon CR0
Giblin House, Woolwich, SE18
Lyles Court, Dartford, DA1
Raleigh House, Croydon, CR0
Southport Road, Woolwich, SE18
Waleorde Road, Walworth, SE17

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Hexagon Housing Association